Has Social Networking Slayed Email?

Have Social Networks Slayed Email?

by Melissa Mangold, Virtual Marketing Representative

It seems like every time a new social media channel or technology gains popularity, the bell tolls for email. “Email is dead!” is shouted from the rooftops. The dirges begin playing. Epitaphs are written.

But before the public says its final goodbyes, email proves it’s not ready to stop kicking just yet.

It’s Aliiiiive!

Email isn’t taking shallow breaths on its death bed; it’s alive, and it’s thriving.

Last year, The Radicati Group determined that there were over 2.1 billion email users, and they expect that number to grow to 2.7 billion users by 2016, bringing with them over $12 billion in revenue. Not exactly the stats of a dying medium.

A big part of this is due to the increase in mobile phone usage, especially with the popularity of smartphones. Litmus reportedthis month that 48% of emails are opened on a mobile device. Nearly half of the emails sent were read on-the-go, whether it was in line, at the bank, or on the train.

Checking email is a part of our daily ritual. It’s the first thing people check when they wake up in the morning, and before they tuck themselves in at night. Tonight, we might be checking under our beds for monsters before we lay down to sleep. But normally, we’re checking our email one last time.

Killer Apps = Email Homicide?

Eh, not so much. As email moved to mobile, it was assumed it would slowly be overtaken by the plethora of social media apps available. Why would anyone email when they could message through Facebook, tweet to thousands of followers or Instagram a photo? But people have a need to converse in more than 140 characters, and they don’t always want their messages blasted to all of their high school classmates.

Now, that’s not to say that email and social media are two separate entities battling, like Godzilla and Mothra. While each channel has its place in the marketing and social sphere, they work in conjunction with one another.eMarketer found that social media users are more likely to check their email over 4 times a day than non-social media users.

So, let’s hear your thoughts, which channel has been more effective at driving traffic for your dealership?

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Email and social are just two of the channels in your dealership’s multichannel marketing mix. How can you turn MultiChannel Marketing into car sales? Auburn Volkswagen’s General Manager & Principal Matthew Welch reveals his 5 best practices for incorporating MultiChannel Marketing into your dealership’s strategy.
View Webinar On Demand

About the Author

Melissa Mangold is a VMR (Virtual Marketing Representative) at ADP, optimizing dealer email & direct mail marketing efforts by analyzing their ROI results, monitoring current industry best practices and gauging current business needs. Her first car was a 1994 Jeep Grand Cherokee, and together they ruled the road (and off-road!). When Melissa is not optimizing dealer marketing campaigns, she is a social media editor for an online magazine. She has a B.A. in Advertising from the University of Illinois at Urbana-Champaign and a Post-baccalaureate certificate in Advertising for Creatives from Northwestern University. Melissa can be reached directly at melissa.mangold@adp.

via Automotive Digital Marketing Professional Community.

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About Ralph Paglia

Ralph Paglia; President of ADM Consulting, LLC former Vice President - Digital at Tier10 Marketing. Director - Digital Marketing at ADP Dealer Services from 2007 through end of 2010 where he was responsible for industry vertical thought leadership and solution creation while establishing new ADP digital marketing solutions. For many years, Ralph has created automotive marketing business models that support business revenue growth and generate shareholder value, while building a network of relationships and partnerships resulting in alliances that support revenue growth.

Posted on November 1, 2013, in Automotive Social. Bookmark the permalink. Leave a comment.

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