Leads That Result in “No Response”

Is there anything more frustrating than to have your phone chirp with a text notification reading “Please contact me ASAP about your 2014 Accord,”dialing their number 15 seconds later, and they don’t answer?

So then you send a text, no response. You call a few hours later, shoot a couple more text messages, and still no response.

It’s easy for customers to shop however they want, but it sure can be difficult for dealers to actually connect with them. Why is that? Is it really just lead quality or response time?

Whether you’re an owner, manager, salesperson or anything in between you know this happens, but you already have so much on your plate that finding the time to tackle an issue like this can be nearly impossible.

Here’s the thing, it’s not realistic to think that “one day” you will have the time to figure it out. That day never comes. There’s just too much to do in today’s dealership!

The good news? Here at iPD we are the best in the business when it comes to connecting your customers to you.

The way a consumer is handled is the action that opens the door to a sale, and we make sure that no matter how busy your showroom gets every lead is handled quickly and effectively. Of course, we ensure that you have access to all leads, but we take the pressure off you for all the legwork!

The even better news? Our in-house BDC gets world class results!

These aren’t part-time teenagers who don’t know the car business. Our BDC is filled with skilled, long tenured, full-time workers that know how to set appointments that actually show up. We’re talking nearly 80% pre-screened appointment rates with multiple points of contact including calls, texts, video email, social media, custom branded landing pages, all backed with fresh data directly from the Bureaus.

Look, the best lead is the one willing to open a dialogue with you right now. Call us now at 813-630-5888, press 1 and let us start connecting buyers in your market with you TODAY!

If you have any questions or thoughts feel free to reach out at any time.

Thanks again!

David Villa

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IG @RalphPaglia

About Ralph Paglia

Ralph Paglia; President of ADM Consulting, LLC former Vice President - Digital at Tier10 Marketing. Director - Digital Marketing at ADP Dealer Services from 2007 through end of 2010 where he was responsible for industry vertical thought leadership and solution creation while establishing new ADP digital marketing solutions. For many years, Ralph has created automotive marketing business models that support business revenue growth and generate shareholder value, while building a network of relationships and partnerships resulting in alliances that support revenue growth.

Posted on February 14, 2019, in Automotive Social. Bookmark the permalink. Leave a comment.

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